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News
9.22.2010
As part of its ongoing commitment to customer support, today TransLanTech inaugurated a new product registration and warranty system. All Ariane Sequels now ship with a warranty card directing our customers to a new warranty registration form on its web site. Entering the unit serial number and date of purchase activates the twelve month warranty.
"I hope that those who have older Sequel units no longer under warranty will also take advantage of our new system so that they can be sure to hear about firmware updates and other breaking news," said Jim Huste, managing director of TransLanTech.
Sequel warranty registration can be found at www.translantech.com/warranty.
Support
We're proud of our record of excellent technical support. Stuff happens, but TransLanTech will always be there to get you back on air and sounding good.
Live Technical Support
- Contact your TransLanTech dealer or...
- Download our Troubleshooting Guide or...
- Call TransLanTech Sound's worldwide headquarters in New York,
(212) 222-0330, 24 hours a day, or … - Email Tech Support at support
translantech.com. - Register your product: warranty registration.
Firmware Updates
- Download the latest version of firmware/software, version 1.40, for the Ariane Sequel. This ZIP package includes the latest Ariane Remote software and instructions for loading.
Manuals
- Download the latest Ariane Sequel User Manual (v1.03a).
- Download the Ariane Sequel Quick Start Guide.
For Owners of the original Ariane Stereo Audio Leveler
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